Leadership Tools

 How To Use

The Tactics Selection Tool supports a performance-based, outcome-focused approach to selecting tactics. It comprises five steps.

1: Issue & Desired Outcome – Clarify ‘why’ you are communicating by determining:
– The issue you wish to address through communication.
– The desired outcome of that communication (list in sidebar)…Cont.

Communication: the oxygen of leadership

Oxygen enables life. It unlocks energy in the food we eat. Oxygen is to life as communication is to leadership. Leadership communication unlocks employees’ energy – their physical, mental and creative energy – to achieve high performance. When employees walk through the workplace door, they have a choice. They can expend the minimum amount of energy on their jobs, just enough to stop getting fired.Or they can apply their discretionary energy to get the job done with extraordinary, high-performance results…Cont.

Leadership communication impacts bottom-line

Effective leadership communication impacts the organisation’s bottom-line according to the following authoritative sources: High-performing workplaces are up to 12 percent more productive and three times more profitable than their peers, with a profit margin difference of AUD$40,000 per full-time employee. Leaders in such high-performing workplaces have the ability to formulate and communicate a compelling vision, and to foster employees’ beliefs in shared goals and shared values. (Boedker et al, 2011)…Cont.


10 tips for effective leadership communication 

REASON: Communicate only when there is a compelling reason to do so. Every piece of communication should serve to move you closer to achieving your key objectives.

RESPONSE:The meaning of your communication is the response you get. Your effectiveness as a communicator is determined by what employees do in response to your communication, not by how well you think you communicate…Cont.


Delivering a wealth of benefits

When leaders communicate effectively, there are many organisational benefits. These include: Improved performance through improved employee decision-making and focus of effort when leaders communicate consistent information and clear directions to their employees.Improved employee productivity, retention and advocacy when leaders communicate a compelling picture of where the organisation is going and how it’s going to get there, and actively involve employees in that journey… Cont.