Overview – Sticky notes
Sticky notes (also known as adhesive, repositionable notes or Post-it notes) are pieces of paper with a re-adherable strip of adhesive on the back. These notes can be temporarily attached, without leaving marks or residue, to documents and other surfaces, such as office partition walls, desks, and computer terminals. Sticky notes come in a wide range of colours, shapes, and sizes, including computerised versions.
They are a useful tactic for drawing employees’ attention to important information about new initiatives, significant events or major achievements. Sticky notes can be pre-printed with your organisation’s name, logo and frequently used messages, for example, YOUR FEEDBACK REQUIRED and IMPORTANT INFORMATION. These notes are cost-effective because they can be re-used.
This tactic is useful for:
✓ Reinforcing key messages in a colourful and impactful way.
✓ Jogging employees’ minds about something specific, e.g. deadline for return of culture-survey questionnaires.
✓ Directing employees’ attention to updated or new information.
✓ Promoting a new product, service, initiative or advertising campaign.
Things to consider:
⇒ Brainstorm innovative ways to use sticky notes as a tactic in your communication program that capitalizes on their flexible capabilities.
⇒ Determine key messages to be pre-printed on sticky notes to complement the messages of other communication tactics.
⇒ Determine how sticky notes will be used. For example, sticky notes could be one tactic in a suite of several to communicate a new values system. Each value can be pre-printed on a sticky note with wording as follows: ‘Your ideas support our value of Innovation. Well done.’ Distribute these sticky notes to employees with guidelines on how to use them to acknowledge values-aligned behaviour and actions by colleagues and internal business partners.
Sticky notes are a great way to tap into employees’ ideas. For example, at a workshop, provide sticky notes to each person. Canvass their ideas by asking them to write three points relating to a specific aspect of the workshop topic on separate sticky notes and attach to a whiteboard. Organise those points into themes or categories. Discuss the findings. Determine a course of action by repeating the sticky note exercise. Agree on priorities and next steps.